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Finance | Project Operations, Human Resources, ...
Answered

Financial reports missing from user interface

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ReportReport
Posted on by 1,419

Hi, 

I have some reports build in the Report definition application but they are not visible on the Financial reports page (General ledger > Inquires and reports > Financial reports). Not even the standard reports are there. How do I move them back there? Any ideas why were they deleted or erased from the user interface? They used to be there a couple of months back. 

5468.pastedimage1586158221334v1.png

I have the same question (0)
  • Blue Wang Profile Picture
    on at
    RE: Financial reports missing from user interface

    HI CapsLock,

    You can import default reports.

    Go to General Ledger > Inquiries and reports > Financial reports.

    Then Click Edit or New in the action pane and open Report Designer.

    Click Tools -> Import default reports.

    31562.PNG

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Financial reports missing from user interface

    Hi CapsLock,

    In addition to what Blue Wang already mentioned, can you let us know whether only your user or all users are affected by this issue?

    Best regards,

    Ludwig

  • CapsLock Profile Picture
    1,419 on at
    RE: Financial reports missing from user interface

    Hi,

    The approach that Blue suggests does not trigger any visible action. The list of reports is still empty in D365. Any other suggestions?

    This is happening for all users Ludwig.

    Also, any ideas for a reason why may these have been deleted?

    Thank you again.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Financial reports missing from user interface

    Hello CapsLock,

    if you open the financial reporter console, do you still see the reports?

    If so, can you try processing a couple of them to see whether they show up again in the D365FO client?

    Best regards,

    Ludwig

  • CapsLock Profile Picture
    1,419 on at
    RE: Financial reports missing from user interface

    Hi Ludwig,

    Yes, if I open the Report definition console the reports are there. I can generate and view them from there (they open as a separate tab on the internet navigator) but still the form financial reports on D365 is empty.

  • CapsLock Profile Picture
    1,419 on at
    RE: Financial reports missing from user interface

    I have also noticed that I´m missing the option  to change the default viewer:

    pastedimage1586330878274v2.png

    This is what I would expect:

    pastedimage1586330918969v3.png

    Could this have something do? 

    pastedimage1586329788617v1.png

    https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/reset-financial-reporting-datamart-after-restore

    But if so, how are the reports added back to the user interface in D365FO? I´ve tried exporting and importing them again and the user interface is still empty. 

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at
    RE: Financial reports missing from user interface

    Hello CapsLock,

    In AX2012 we had a separate report viewer application that allowed you to view the reports in a special application.

    To my knowledge that's no longer available for D365FO where all reports are displayed in a browser.

    Coming back to your problem, if the reports are not coming back after resetting the data mart and reprocessing them then better contact the MS support to see what the underlying issue might be here.

    Best regards,

    Ludwig

  • CapsLock Profile Picture
    1,419 on at
    RE: Financial reports missing from user interface

    Hi, thank you all for your contributions. The cause of the problem was a broken conexión between the report designer and FO.

  • Abdulaziz Albloshi Profile Picture
    365 on at
    RE: Financial reports missing from user interface

    Hi PatriciaCervello

    How did you resolve the connection issue? I am having the same issue on cloud-hosted development environment.

  • CapsLock Profile Picture
    1,419 on at
    RE: Financial reports missing from user interface

    Hi Abdul, a developer restored the conection.

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