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Microsoft Dynamics NAV (Archived)

Error: The Operation could not complete because a record was locked by another User.

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Posted on by

Hi,

I got an error when using NAV 2013.

OperationsCouldnotCompleted.PNG

Restarting the service can solve this issue, but I am looking for other solution.

I would appreciate if someone can help.

Thank you!

*This post is locked for comments

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  • Suggested answer
    Amol Salvi Profile Picture
    18,698 on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    Check for operations happening by using this table As well as check any customization  did for the same

  • Suggested answer
    Suresh Kulla Profile Picture
    50,233 Super User 2025 Season 2 on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    When are you getting the above error ?

  • Community Member Profile Picture
    on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    when in an order or quote.

  • Suggested answer
    Suresh Kulla Profile Picture
    50,233 Super User 2025 Season 2 on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    Try to compile the Page, Subpage and associated tables all together.

  • Suggested answer
    Yogesh Kulkarni_ Profile Picture
    1,762 on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    Allen,

    Please check if below link helps you.

    http://www.archerpoint.com/blog/Posts/how-determine-who-has-table-locked-microsoft-dynamics-nav

     

    -Yogesh Kulkarni
    Please verify, if you find answer helpful.

  • Suggested answer
    Maneesha Profile Picture
    5,891 on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    Hi Allen C ,

    Please not that this is not an Issue ,

    This might be happen by several ways ,

    Let me explain about this :  

    most probably you will get this issue by clicking "Post" button

    1. Several users trying to post at the same time (this will effect some time with your license amount)

    2. Several user try to edit /post (eg : one user while editing/opening same document and another user try to post it )  the same order/quote

    3. batch posting also apply to this / several batches cannot be post as same time(exact same time)

    -----------

    you dont need to restart the sever to solve this , just ask or try by few minutes after this message will appear it will be posted

    the core concept around this is : there are some security features carrying with NAV to update Ledger entries in every operation: system will lock one process instead of doing both process together

    So dont need to worry this is not an error ,  just post after few seconds or few minutes  

  • Mitee Profile Picture
    10 on at
    RE: Error: The Operation could not complete because a record was locked by another User.

    Hi all, 

    I got the same issue in MS Dynamic Business Central. 

    I log out and log back in, tried the other customer account. No Luck. 

    Really appropriated if you could share solution on this. 

    Thank 

    Niko

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