You’re offline. This is a read only version of the page.
25
Hello everyone,
I'm having a problem after adding the marketing lists entity after having added it to the Unified Interface.
When clicking on the Members tab, the view gives the following error: "The view is not available. Contact your system administrator."
Steps I already checked:
1. Adding the Lead - Accounts and Contacts entities with all of their respective view to the Unified Interface.
2. The user I am using is a System Admin user and has the full security rights.
3. The environment is in French langage (no idea if this is related, error msg in french: La vue n'est pas disponible. Contactez votre administrateur système.)
Is it another Unified Interface Bug?
Thank you in advance,
Joseph Merhej
Thank you, this is what solved the issue for me! The Lead member list was not showing up on dynamic marketing lists (was showing up fine on static lists), and I was racking my brain trying to figure this out.
I had same error - in my case it was that I cleaned up the System Views list by deactivating not used ones. In this process I deactivated the system view "All Contacts" which seems odd, since in the classic web interface the View used by the marketing list form is the associated view "Show members of contactlist"
When I reactivated the system view "All contacts" the Marketing List started to work again :) Thank to this thread for pointing me in the right direction, but remember the "All contact" view!
Hi Joseph,
your problem sounds familiar. I had an entity that had a view that was inactivated from the customizations. The subgrid showed normal in the old UI but in the Unified Interface it had an message on top of it that said "The view is not available. Contact your system administrator.".
So I went to customizations and activated the view that was shown in the subgrid and voilá, the error message was gone. In this case you have to make sure all of the three different members-views (Accounts, Contacts and Leads) are activated in this case.
Navigate to System Views as described in Access view definitions.
Select a public view. To see inactive views, use the Inactive Public Views view.
On the menu bar, select More Actions, and then select Activate.
Hope this helps.
Hello Megan,
I'm not working in the Sales Hub.
I added the marketing list entity to the standard Unified Interface that I had created to the client, along with all the following entities: Contact, Account, Lead, Campaign, QuickCampaign, CampaignResponse.
Then added it to the sitemap.
Nothing special to mention...
Hello Christian,
Thank you for your time and reply.
I did already add all the entities you mentioned and I did add the marketing list entity to the site map, but the members view still doesn't show and I can't add members to my marketing list.
Hello Josef
I have gone through your scenario successfully using the following steps:
Share
Report
All responses (
Answers (
