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Dynamics 365 Community / Forums / Customer Service forum / Trigger email when a n...
Customer Service forum

Trigger email when a new comment is added on timeline in portals

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Posted on by Community Member

Hi,

I wrote a workflow to Trigger email when a new comment is added on timeline in portals on Case. I am getting error like regrading has no name in system jobs. Do I need to setup a email template? Any solution?

Thanks,

Uday.

  • Community Member Profile Picture
    Community Member on at
    RE: Trigger email when a new comment is added on timeline in portals

    No template needed, you do need to set a default regarding record and assign it to the regarding field.

    You could have a static regarding record that you can use when assigning.

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