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Error importing data from Shopify

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Hello,

I just integrated Dynamics into Shopify. But I'm bumping into the problem that I can't import data from Shopify.

When I try to import articles I get this error, but I can't figure out which way to go with this information.

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Fout(en) in Shopify:

[{/message/:/Internal error. Looks like something went wrong on our end.
nRequest ID: f4ac77f0-2146-4a2b-ab59-e3e62cba9a4d (include this in support requests)./,/extensions/:{/code/:/INTERNAL_SERVER_ERROR/,/requestId/:/f4ac77f0-2146-4a2b-ab59-e3e62cba9a4d/}}]

Interne sessie-id:
ebf47ad4-2d60-4651-8500-8e5900f8dc20

Id van Application Insights-sessie:
13a14549-e8af-462e-a682-94331b5e41c0

Id van clientactiviteit:
012b3f3c-7295-4578-a106-bc22838b46bd

Tijdstempel van fout:
2023-12-12T14:35:55.8324396Z

Telemetrie-id van de gebruiker:
f3f1c827-2614-452c-a38f-784196637e16

AL-aanroepstack:
ErrorMessagesRecommendationExt(PageExtension 7900)./Description - OnDrillDown/(Trigger) line 10 - Error Messages with Recommendations by Microsoft

Aangepaste dimensies:
[{/Item1/:/ErrorCallStack/,/Item2/://},{/Item1/:/CreatedOn/,/Item2/:/12-12-23 15:35/}]

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Also, I never had to write down any token in Dynamics to grant access to Shopify? I think that's one of the issues but I can't seem to find the tab to fill this in.

I did make the app 'Dynamics' in the Shopy-store.

Can someone help me out with the error-code?

Thanks,

Wouter

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RudyZhang Microsoft Employee on at

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Hi,

After searching for relevant information, we have initially determined that your issue belongs to the Dynamics 365 Business Central product. Is this correct?

If you are using a product other than D365 BC, please ask if you are comfortable providing more information about this issue. For example, the specific product you are using, a screenshot of the error, etc. This will help us to better understand your issue.

If you are using a D365 BC product, here is a document we found on troubleshooting Shopify integration issues that we hope will help you.
https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave2/smb/dynamics365-business-central/troubleshoot-shopify-integration-issues
https://learn.microsoft.com/en-us/dynamics365/business-central/shopify/get-started

Additionally, if you would like more specialized help, we recommend sending the issue to the D365 BC forums where your issue will be seen by experts in the field. The forum link is below.
https://community.dynamics.com/forums/thread/?groupid=e78817ab-a926-4d31-96cc-aef040a4eb04

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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Community member 6 on at

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Thanks Rudy!

I mean time I posted my question in the D365 BC forum.

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