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Characteristics not defaulting when launching Schedule Assistant

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Posted on by 30

Using the instructions in this article, I'm trying to launch the Schedule Assistant and default Start and End dates dynamically.  When I do that, I lose the filter for the characteristics that are associated with the Resource Requirement.  So, I have been playing with the URL to apply the characteristics to the default and I can't get it to work.

https://cloudblogs.microsoft.com/dynamics365/it/2017/07/14/dynamically-build-your-schedule-assistant-search-by-changing-the-url/?source=crm

Here is an example of the URL (https://mydomain.crm.dynamics.com/WebResources/msdyn_/fps/ScheduleBoard/ScheduleBoard.html#id={14448421-a01b-ec11-b6e6-000d3a34c873}&etn=msdyn_workorder&characteristics=c069ff3f-f539-e911-a852-000d3a37c740&start=2021-10-04T07:00-05:00&end=2021-10-10T19:00-05:00)  

And here is the resulting Schedule Assistant filter pane.  The Start Date and End Date worked fine, but not the characteristics.  

pastedimage1632319539924v1.png

How can I apply the characteristics to the default?  I'd rather they follow the resource requirement, but if I have to add it to the URL, I can.  I just need to understand what I'm missing.

I have the same question (0)
  • Nya Profile Picture
    29,060 on at

    Hi,

    The Characteristics - Rating option does not contain Characteristics only but also contains the Rating of the Characteristics.

    pastedimage1632385017908v1.png

    So it should not be possible to determine the value from the id of the characteristic in the URL.

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