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Microsoft Dynamics AX (Archived)

Stop cash discount posting on customer overpayment

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Posted on by

Is there anyway to turn off the posting from a customer overpayment?

If a customer pays $120 and the invoice settlement against the invoice is $100, right now it is creating a second entry to hit the penny difference account.  We just want the overpayment of $20 to stay as a credit on the customer's AR account.  The only postings we want to see are:

CR $120 from the AR Account

DR $120 to the Bank Account

Is this possible in AX?

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I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    300,911 Super User 2025 Season 2 on at

    Hi J-AX,

    Have a look at the parameter value of the penny difference. Please also indicate how you post the payments from customers with an overpayment currently. What are the settings on the Settlements form?

  • J-AX Profile Picture
    on at

    Hi Andre,

    Right now the current configuration is...

    Automatic settlement - unchecked

    Cash discount administration - unspecific

    Max penny difference - 1.00

    Max overpayment or underpayment - 0.00

    Calc cash discounts for partial payments - unchecked

    Calc cash discounts for credit notes - unchecked

    Thanks!

  • Verified answer
    J-AX Profile Picture
    on at

    I just wanted to share with everyone the configuration that is required to accomplish this...

    In A/R parameters -

    1. set Cash discount administration to "Specific"

    2. set Max overpayment and underpayment to 0.00

    The posting will look this this for an overpayment:

    GJTR003737 CPYV080000123 12005 Customer settlement 420.00

    GJTR003737 CPYV080000123 12005 Customer settlement -420.00

    GJTR003738 CPYJ00000527        10060 Bank                                420.01

    GJTR003738 CPYJ00000527         12005 Customer balance       -420.01

    For an underpayment (in this case $210.00 is the original invoice amount):

    GJTR003739 CPYV080000124 12005 Customer settlement 209.99

    GJTR003739 CPYV080000124 12005 Customer settlement -209.99

    GJTR003740 CPYJ00000528        10060 Bank                                 209.99

    GJTR003740 CPYJ00000528        12005 Customer balance         -209.99

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