Good Morning:
We processed/submitted a Pay Statement to the Payment Journal and realized (after payments were generated) that 1 worker's disbursement format was Check and should have been Electronic Payment. We discovered why (Bank Disbursement was not set up for the correct company/corporation).
To resolve the issue, we needed to reverse the Pay Statement and then went in and assigned a Bank Disbursement. We then released the Earnings Statement and processed the Pay Statement. The Pay Statement was then submitted and a 2nd Payment Journal was created. We were able to both print Pay Statements and create (2) the NACHA files to upload to the bank.
Where we are sitting now is at the point of posting the Payment Journal. When we look at the original Payment Journal, the Check is in the Journal and batch totals but the Payment Status is set to None. Therefore when we attempt to post, we are unable to due to this status of None. I don't want to include the check as this would overstate the JE.
I then attempted to submit the reversed Pay Statement and get the following error:
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How are Pay Statement reversals handled in AX2012 R3? I tested generating the payment for the Check so that the Payment Status would change to Sent and then I could post the Payment Journal. However if I can't get the reversal to get submitted to a Payment Journal, I'm going to be overstated.
Please let me know how you handle reversals.
Any input you can provide is appreciated.
Thank you!
