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ER Configuration Not showing as Export Format in Method of Payment

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Posted on by RaghuD3FO

Hello All,

I am facing an issue with out-of-box ER functionality. The ER File Format configuration I created is NOT showing up in available Export Formats to be used in Accounts Payable Methods of Payment.

Please see below screenshot of the highlighted File Format Configuration called CIBC File Format 120.

As you can see, the File Format ER Config is in "Shared" status, which shows it is already past the "Completed" status. I was able to successfully share it into LCS Asset Library as well. Even when I validate the configuration, there are no warnings or errors. Still, the format is not showing up to be selected in Methods of Payment in AP module, even when the GER radio button is turned on. Please see below screenshot showing unavailability of the ER config.

I had created quite a few custom ER File Format configurations before (as you can see from the 2nd screenshot's dropdown) and other than setting the Status on the configuration to Complete, I don't remember having to anything more, for it to show up in Methods of Payment. Is there anything else I am missing? or is this a bug from Microsoft? (I am on version 10.0.15 of Finance & Operations, and I cannot see any available bug in LCS).

Thank you,
Raghu.

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CU08071523-0 2 on at

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ER Configuration Not showing as Export Format in Method of Payment

Hi Raghu,

What is your final solution about fixing this issue?

We faced same issue, and Microsoft denied to support because it is "Customized ER Configuration"

Thanks!

Bill
Ravi Goyal 12 on at

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ER Configuration Not showing as Export Format in Method of Payment

Hi, I am facing the same issue. Did your query resolved and how?
Ludwig Reinhard Microsoft Employee on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hi RaghuD3FO,

Would be great if you could keep us updated on the findings the MS support team makes for this issue.

Many thanks and best regards,

Ludwig
RaghuD3FO 40 on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hi Ludwig, Yes, I opened MS ticket. They asked for the XML exports of these configs. Thanks for all your help though.
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Ludwig Reinhard Microsoft Employee on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hi RaghuD3FO,

This sounds strange.

Have you thought about opening a support ticket with MS?

They can make a screensharing session with you and might be able to identify the issue or the bug?!

Best regards,

Ludwig
RaghuD3FO 40 on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hi Ludwig, I too had a doubt if it has to do with the configurations being exported and imported into LCS. But this happens even in the DEV environment which I developed it.
RaghuD3FO 40 on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hi Arcadi, by going through the navigation path inside Designer that you mentioned, all I can see is which Data Model is the base model. My question is : either on the file model or base Data model, Where do I check that the model is "Payment model" and the definition "CustomerDirectDebitInitiation"?
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Ludwig Reinhard Microsoft Employee on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hi Raghu,

Does the ER show up in the payment methods form in the machine where you originally developed it?

Rather than using a shared version have you tested manually exporting and importing the ER model, model mapping and configuration?

Best regards,

Ludwig
Arcadi 786 on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Open the format with the "designer" button, in the right you'll find 4 tabs, select "mapping", now edit/view the model to view the root of the mapping you're using. If you check this via code you'll find that the model and model root are hardcoded in the lookup and it's a bit annoying if you want to create your own model.
RaghuD3FO 40 on at

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RE: ER Configuration Not showing as Export Format in Method of Payment

Hello Arcadi, thank you. It was free-text field, so it let me enter Format name and saved the record without error.

I was checking into the code for the Lookup logic on the Form's Control, but it was not very straightforward so did not dig deeper.

For my information, can you please tell me where I can see these properties for "Payment model" and "CustomerDirectDebitInitiation" ?? I browsed through all the Fast Tabs for the config but could not find it.

I do not even remember any such property while creating the Model. Following is how I initially created the Format Config, deriving it from the Data Model. Please see below screenshot.