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Customer tax registration is not found in the customer’s registration ids

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Posted on by TeodoraS

Hello everyone,

We have been using the tax calculation service for a few months now.

We noticed that the sales orders created in this entity for our Polish subsidiary do not contain the tax-exempt number.

They initially have the tax-exempt number populated (when they are in status Open), but when the picking list is created the tax-exempt number is removed and we get the following warning:

This is strange, as the tax-exempt number is initially populated on the orders.

We cannot find anything wrong with the setup.

Any advice on this?

Regards,

Teodora

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