"View My Responses" is linking to a blank new form for some users, not to their responses

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Posted on by DrausMara

Hi,

When some users are selecting the "Send me an email receipt of my responses" they receive the email with a link to their responses; however, the link just goes to a blank new form rather than their responses.

When I tested this from my account it worked correctly. When I had another user test this process, it worked correctly for them as well.

Is this just a temporary error for that one user? How do I prevent this in the future?

Thank you in advance!

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KK-365 1,010 on at

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RE: "View My Responses" is linking to a blank new form for some users, not to their responses

This may be a temporary error.

I would recommend to follow this for sometime, If the issue is not resolved, raise a ticket with microsoft.