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Customer experience | Sales, Customer Insights,...
Answered

Customizing Reports inRealtime Marketing

(1) ShareShare
ReportReport
Posted on by 5
Hi alltogether,
 
currenty we have the following issue. We are using realtime marketing and when we wants to use the out of the box reporting regarding the click tracking we are facing the following.
 
 
When I check the total clicks in an email. I see the Target URL as well as the Link name, which is great as I can see what has been clicked. But the more interesting information are the unique clicks. There I don't see an information about these. 
 
 
So I don't have an option to see what links has been clicked. I have the same issue also on seperate trial environments etc. so Iam sure it is not a bug, but by design. I didn't find any option to change this view via customizing or via settings. Did anyone of you have the same issue and could you please let me know how you solved it without using PowerBI?
 
Thank you very much in advance.
 
Best regards,
Daniel
  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Daniel,
    Unfortunately, it seems that we cannot customize these views.
    We can add attributes we need into our own reporting tool.
    --Journeys interactions reference
     
     
     
     

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