Customizing Reports inRealtime Marketing

(1) Share

Report

Posted on by Community member

Hi alltogether,

currenty we have the following issue. We are using realtime marketing and when we wants to use the out of the box reporting regarding the click tracking we are facing the following.

When I check the total clicks in an email. I see the Target URL as well as the Link name, which is great as I can see what has been clicked. But the more interesting information are the unique clicks. There I don't see an information about these.

So I don't have an option to see what links has been clicked. I have the same issue also on seperate trial environments etc. so Iam sure it is not a bug, but by design. I didn't find any option to change this view via customizing or via settings. Did anyone of you have the same issue and could you please let me know how you solved it without using PowerBI?

Thank you very much in advance.

Best regards,

Daniel

Categories:

Analytics and Insights

All responses (1)

Answers (1)

Verified answer

Leah Ju Microsoft Employee on at

Like (1)

Report

Customizing Reports inRealtime Marketing

Hi Daniel,

Unfortunately, it seems that we cannot customize these views.

We can add attributes we need into our own reporting tool.

--Journeys interactions reference

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-interactions-reference