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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot open Service CO...
Microsoft Dynamics AX (Archived)

Cannot open Service COntrol Manager on Computer 'XXXX'. This operation might require other privileges.

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Posted on by yup 60

We are trying to install AX2012 R3 RTM using an AlwaysOn Availability Group Listener. In case we use the Node name (on the Create New DB Page) it goes through other wise it will stop and show a ERROR for SQL Server on Pre-requisites (1)  Microsoft SQL Server Full-Text Search (2) SQL Server Full-text Filter Daemon Launcher Service Started.

In the error logs it will show inadequate permissions "This operation might require other privileges.". The account running setup is SQL Server Eng account & is a local admin. And we do see the services running under ServiceManager & Services.msc. Currently there's no DB on the server.

It will be very helpful if someone may please advise for next steps here.

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  • Suggested answer
    Bashir Ahmad Profile Picture
    Bashir Ahmad 5,248 on at
    RE: Cannot open Service COntrol Manager on Computer 'XXXX'. This operation might require other privileges.

    This may help:

    blogs.msdn.com/.../steps-to-change-the-aos-service-account-in-microsoft-dynamics-ax-2012.aspx

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Cannot open Service COntrol Manager on Computer 'XXXX'. This operation might require other privileges.

    Please refer to Dynamics AX installation and configuration guide

    try to follow the instructions related to required privileges for installation accounts in prerequisite section

    Please verify if this helps you.  

  • yup Profile Picture
    yup 60 on at
    RE: Cannot open Service COntrol Manager on Computer 'XXXX'. This operation might require other privileges.

    Hey All - thanks for your response.

    This was happening on the SQL AOAG Listener Name, after this was changed to the WSFC cap. It went well.

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