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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How do I find a list o...
Customer experience | Sales, Customer Insights,...
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How do I find a list of users that have unsubscribed from a news letter?

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Posted on by Brad - Jp 25

I created a user journey, sent out 30 emails, now I want to see the list of people that unsubscribed. I can't find this report anywhere.

Can anyone help?

  • Suggested answer
    Jupiter Alappat Profile Picture
    Jupiter Alappat 235 on at
    RE: How do I find a list of users that have unsubscribed from a news letter?

    You may use the Insights feature (Tab) on the Contact record from the Marketing UCI App module . It has a feature called Subscription list interactions which shows contact subscribed and unsubscribed.

    Also you may go through  https://docs.microsoft.com/en-us/dynamics365/marketing/developer/retrieve-interactions-contact 

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