How change Item Type from 'Item' to 'Service'

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Posted on by Usha Muniandy

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I have one item that i'm trying to change item type from 'Item' to 'Service'.

However, there system prompting error message as below since there are purchase order and sales order Invoiced against this item.

'Item type cannot be changed to Service because inventory value has been posted for the item.
First set inventory value to 0.'

What is the steps to change item type in this scenario?

How to set inventory value to '0'.

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Denis Macchinetti 16,444 on at

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RE: How change Item Type from 'Item' to 'Service'

Hi Usha

Try to take a look to this similar thread, community.dynamics.com/.../125180.aspx

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André Arnaud de Cal... 299,397 Super User 2025 Season 2 on at

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RE: How change Item Type from 'Item' to 'Service'

Hi Usha,

The function Denis referred to is related to AX 2012. The concept 'non stocked item' is not available in AX2009.

If there is no inventory on hand, you need to run the inventory closing to get the cost at 0. Then the value will be zero as well and you should be able to convert the item.

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Usha Muniandy 340 on at

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RE: How change Item Type from 'Item' to 'Service'

Andre, i have on-hand inventory for this item and i have 2 invoiced transaction against this item.

How should i handle this scenario?

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André Arnaud de Cal... 299,397 Super User 2025 Season 2 on at

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RE: How change Item Type from 'Item' to 'Service'

Hi Usha,

In this case you need to get rid of the on-hand. You can use a Inventory journal to deduct the quantity first. When the inventory journal (e.g. movement journal or profit and loss) is posted you can see if the on-hand and the cost amount is zero.

If it is zero, you can try to convert the item. If you still get the error, you have to use the inventory closing to fully close the inventory transactions first.

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Jayaprakash Reddy 270 on at

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RE: How change Item Type from 'Item' to 'Service'

Have you solved this issue? I have similar requirement. how did you do this? through script or is there ax standard functionality?

Please let me know your inputs on this.

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Community Member on at

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RE: How change Item Type from 'Item' to 'Service'

Hi,

Just summary the item transaction for total cost amount then do the counting or movement for zerolise item cost amount.

You will able to do the conversion after posting.

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