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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Installation Error 160...
Microsoft Dynamics GP (Archived)

Installation Error 1603 . GP 10 Education Version

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Posted on by ollan 160

Hi, experts, hope you can help me as I'm a bit frustrated now ... probably because of my basic undestanding of the GP software, yet .

I've been trying to install the CD with a GP 10.0  120 trial Education version in my XP laptop and always getting the same error 1603. Now for 2 days.. .

I installed .NET already ( 3.5) , and read other forums suggesting to install SQL server, so I did it.I have admin user permissions, although I'm not a big expert in the process, as you can imagine. Just need to learn how GP works.

The error code shows up during the D:/bin/sql/setup.exe process execution, 5 minutes after starting the installation.

Appreciate if you have any guidance

*This post is locked for comments

  • ollan Profile Picture
    ollan 160 on at
    Re: Installation Error 1603 . GP 10 Education Version

    Hi,  it is working now, so I decided to post the solution just in case someone has similar issues.  Although not what you suggested, I really thank you both Beat and Richard for the feedback, as it gave some hints to keep researching.  So, here it is what I did :

    1. I went to the SQL logs ( C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files ) and found below interesting log :

    " MSI (s) (34:B0) [17:20:45:171]: Note: 1: 1729

    MSI (s) (34:B0) [17:20:45:171]: Product: MSXML 6 Service Pack 2 (KB954459) -- Configuration failed.

    MSI (s) (34:B0) [17:20:45:171]: Cleaning up uninstalled install packages, if any exist

    MSI (s) (34:B0) [17:20:45:171]: MainEngineThread is returning 1603

    MSI (s) (34:D8) [17:20:45:171]: Destroying RemoteAPI object.

    MSI (s) (34:CC) [17:20:45:171]: Custom Action Manager thread ending.

    === Logging stopped: 1/27/2013  17:20:45 === "

    2. With that, I checked the MSXML package and tried to remove it from the control panel, and it failed . Oh, well, after searching again, I found this link from Microsoft ( support.microsoft.com/.../968749 ) , and use the  "Microsoft fix it" package to solve it.

    3. Then I run again the Dynamics CD and it was able to pass the SQL process. Now, everything is working fine.

    Best regards

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    Re: Installation Error 1603 . GP 10 Education Version

    Hi ollan,

    Did you checked the Windows Event Log (Applications section) to see if you can elaborate a bit more about the error message ... sometime windows provides usefull indications there (not always) that could you lead to the proper path of solution... To me this seems really to be an SQL setup issue, whereas your GP 10.0 installation script doesn't detect your SQL server instance on XP... If you have not to old HW, I suggest to create a virtual machine in 2003 (the least, SP2 or R2 ), and then you would know that you meet the system requirements :  www.microsoft.com/.../gp-system-requirements.aspx

    And you're right, XP SP3 is supported for the _client_  setup... but not the server, despite the fact that it may work, I wouldn't go there due to potential SW issues (that you're facing now). Use the VirtualBox from Oracle or Virtual PC from MS, both are free for personal usage and will run of your Windows XP SP3 box. Be aware that your VM needs at least 2GB of ram in order to be able to run your SQL server... SQL Express 2005 would work, but I don't recommend it due to the poor management of it (and there is not agent). GP comes normaly shipped with a 2005 Std edition run-time..

  • ollan Profile Picture
    ollan 160 on at
    Re: Installation Error 1603 . GP 10 Education Version

  • ollan Profile Picture
    ollan 160 on at
    Re: Installation Error 1603 . GP 10 Education Version

    Thank you . I hope this clarifies a bit more. This is the sequence I have after inserting the CD.  The autorun initiates the installation. After 10 seconds, it does a  Software system check ( to check that I have .NET, SQL, etc,etc )  , and then it asks a couple of questions, the regions ( US or Canada ), and the password for the "sa" account, and also the license agreement. Then, the actual installation starts and I got below window. As you can see, it looks there is something about the SQL package, but not sure what it is, indeed:

    ....  One/two minutes later, the installation reports the 1603 error : installation failed . 

    Just to check ( actually , I've been trying multiple things ,probably 15 times with different ideas ) , I decided to delete SQL 2005 ( it comes with the CD ) and install SQL 2008 , and upgrade .NET 2 ( from the CD )  to .NET 3.5 . Still getting the 1603 error at the same time.

     

    I hope it helps. Let me know if you want me to include more screen shots.

    Thanks for help

     

     

     

     

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Installation Error 1603 . GP 10 Education Version

    If you are going to change OS I would go to W7. We actually had one client running GP 10 on their WXP workstaton. Even though it is not recommended, it will work. The GP installation prgram does not invoke SQL so I am surprised the error is coming from there. Now I assume you have installed SQL Server Express 2005 or 2008 first and then attempt to install GP 10? SQL does not come into play until you run GP Utilties. After installing SQL you will need to create a DSN in order to connect to GP.

  • ollan Profile Picture
    ollan 160 on at
    Re: Installation Error 1603 . GP 10 Education Version

    @Richard. Yes, just the core. The CD came with the student's book and needed for the accounting class.

    @Béat, that's probably true. The system req. Document says that XP SP2 is ok. Is that a typo? Or maybe as you said, xp is simply for the client? Do you recommend to upgrade to Vista? I just need to install this for my accounting class...

    Thanks again for the feedback

  • Suggested answer
    Beat Bucher GP Geek GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,021 Super User 2024 Season 1 on at
    Re: Installation Error 1603 . GP 10 Education Version

    Hi Ollan,

    I don't want to kill your fun of trying out GP... but XP (even SP3) is not a supported platform to install the server side portion of Dynamics GP... It may well be OK for the client installation, but the not for the server part. MS requirements are minimum Win Server 2003 or 2008. You may try your luck with a VPC setup (virtual machine with a server version), if your system has enough RAM and CPU to hold it...

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Installation Error 1603 . GP 10 Education Version

    Are you trying to install additional modules or just the core GP modules. If you are still stuck send me a private message and I will hook up to your computer and try to get GP installed.

  • ollan Profile Picture
    ollan 160 on at
    Re: Installation Error 1603 . GP 10 Education Version

    Yes, XP Service Pack 3 .

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: Installation Error 1603 . GP 10 Education Version

    UAC is not applicable to XP. Are you running XP SP3?

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