RE: Viva Sales for Internal employees
Hello there!
It's great to hear that you're using Dynamics 365 Sales and Viva Sales to manage your opportunities. As for your question about using Viva Sales for internal employees, I believe the features of Viva Sales are designed specifically for external communications with customers and prospects. While you may not be able to use Viva Sales for internal emails, there may be other options available to you within Dynamics 365 Sales.
One option you could consider is using the standard email functionality within Dynamics 365 Sales to communicate with your internal colleagues. This should allow you to create and send emails to your colleagues with all the features you need, including the ability to draft emails and manage opportunities.
Alternatively, if you're looking for a way to collaborate more effectively with your colleagues within Dynamics 365 Sales, you may want to explore the various available team collaboration tools. These tools can help you share information and work together more efficiently to manage your opportunities and build stronger customer relationships.