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ReportHi. i want to know how can i integrate our crm with social media like whatsapp and telegram.
kind regards,
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Hi. i want to know how can i integrate our crm with social media like whatsapp and telegram.
kind regards,
Here, here are some references about whats is possible to do:
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-whatsapp-channel
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-custom-channel
Also, you can contact one of our trusted partners which have expertise on projects like that at https://www.microsoft.com/en-us/solution-providers/home.
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