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Finance | Project Operations, Human Resources, ...
Suggested Answer

Setup Electronic reporting Sales invoice (excel) for intercompany sales invoice

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Posted on by 375

Hi everyone,

I'm trying to setup electronic sales invoice (excel) for intercompany invoice

I setup auto post purchase invoice and sales invoice in legal entity A. I create a sales order in company A,  direct delivery type. Then system auto create intercompany PO in company A and intercompany sales order in company B.

I expect that when I post intercompany sales invoice in company B, invoice for PO and original sales order in A will be automatically created. It works for normal report (not electronic reporting)

But when I setup electronic reporting Sales invoice excel and form setup sales invoice (Excel). But when I post intercompany sales invoice in company A, it takes very long time and never finishes.

I just wonder I miss some setup. Any suggestion would be appreciated!

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Rachel,

    Is the only change that you made the setup in the print management?

    When you posted and printed the invoice documents did you select the 'from print management' parameter?

    Best regards,

    Ludwig

  • nopainnogain Profile Picture
    375 on at

    Yes. I set up Print management > customer invoice and choose sales invoice excel. Sales invoice excel works for all non-intercompany invoice, but it does not work for intercompany invoice

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Rachel,

    In this case, I would recommend reaching out to the MS support team.

    Might be the case that IC-invoicing is currently not supported or that this is because of a bug.

    On LCS I was not able to find something; so, IC-invoicing might not be fully supported yet but please double check and confirm with MS.

    Best regards,

    Ludwig

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