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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / open Case main form wh...
Service | Customer Service, Contact Center, Fie...
Answered

open Case main form when quick create option is set

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Posted on by fabio.dicredico 5

Hi all.

i have a custom entity with a tab on the Case entity which has a "(+) add new case related record" button. When this button is clicked a new case record is open in quick create form since "allow quick create option" is flagget true on the Case entity.

Is it possible just for this button to ovverride this option and make it open the main form?

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  • Verified answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    You can do it with ribbon customization and some javascript only.

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