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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Outlook Sync. error - ...
Microsoft Dynamics NAV (Archived)

Outlook Sync. error - NAV 2013

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Posted on by Community Member Microsoft Employee

Hello Team,

I was trying to sync. Outlook with NAV 2013 and I came across this error .

" The connection to "" Microsoft Dynamics NAV database failed. The program returned the following error

GetCompaniesList error: Unable to connect to the remote server

Please verify your synchronization settings. If the problem persists contact your system administrator  "

I went through many links which shows as how to sync. outlook but didnt found anything which I missed but still facing this issue.

Please suggest.

Thanks

Rishi

*This post is locked for comments

  • Suggested answer
    oliviaabraham12 Profile Picture
    oliviaabraham12 5 on at
    RE: Outlook Sync. error - NAV 2013

    hey .. Check this link..

    i think this link will give you a solution to your answer..

    http://www.microsoft...view&id_post=21            :) :) :)

  • Suggested answer
    Roberto Stefanetti Profile Picture
    Roberto Stefanetti 12,998 on at
    RE: Outlook Sync. error - NAV 2013

    ok,

    nice to help you!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Outlook Sync. error - NAV 2013

    Hello Roberto,

    Thanks for your reply, I went through all the above link and found that in outlook the port was mentioned wrong...since we have multiple services running for different database...it got resolved now

    Many thanks for your response.

    ~Rishi

  • Verified answer
    Roberto Stefanetti Profile Picture
    Roberto Stefanetti 12,998 on at
    RE: Outlook Sync. error - NAV 2013

    hi,

    look at these links for NAV 2013 related to "GetCompaniesList" errors, may be useful.

    Troubleshooting: Microsoft Office Outlook Integration and Synchronization

    msdn.microsoft.com/.../dd983823(v=nav.70).aspx

    Walkthrough: Synchronizing Information Between Outlook and Microsoft Dynamics NAV

    msdn.microsoft.com/.../dd996625(v=nav.70).aspx

    GetCompaniesList error configuring Outlook Sync to use Web Services

    blogs.msdn.com/.../getcompanieslist-error-configuring-outlook-sync-to-use-web-services.aspx

    Outlook Synch Addon error when trying to choose Company

    www.mibuso.com/.../viewtopic.php

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