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Is there a way to create a report/dashboard to monitor deliverability and domain reputation?

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Hello,

In many ESPs there's a function to monitor the deliverability (have a deliverability score report/dashboard) to make sure everything's right on track. I cannot find a way to see this in D365 marketing.

Similarly, to monitor the sending domain reputation (custom sending domain), to identify potential issues / explain open rates etc.

Are there such dashboard/reporting features in D365 marketing?

Thanks,

Adele

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Nya 29,060 on at

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RE: Is there a way to create a report/dashboard to monitor deliverability and domain reputation?

Hi,

The deliverability can be found in the insights tab of each customer journey and marketing email.

There is no global deliverability to view.

Here is an official documentation about testing deliverability:

https://docs.microsoft.com/en-ca/dynamics365/marketing/get-ready-email-marketing#test-your-deliverability

There is also no function to monitor the reputation of the pending domain.

You can post your proposal in Ideas forum to let others vote for it.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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Community Member on at

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RE: Is there a way to create a report/dashboard to monitor deliverability and domain reputation?

Thanks for your reply. That's a shame that D365 doesn't have a feature like that.

Going into each of emails individually isn't going to help easily evaluate the overall sending / delivery/ trends. So there isn't a way to make a "view" or a report in D365 that would at least combine all emails together and display an average score or % ?

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Nya 29,060 on at

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RE: Is there a way to create a report/dashboard to monitor deliverability and domain reputation?

Hi,

There are currently no reports that can be generated directly through Marketing.

It is recommended use of Power BI for Dynamics Marketing reporting and analysis.

Here is an official documentation about it:

Marketing analytics reporting framework for Dynamics 365 Marketing (Dynamics 365 Marketing) | Microsoft Docs

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya

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