Skip to main content

Notifications

Announcements

No record found.

Dynamics 365 general forum
Unanswered

microsoft outlook dynamics plugin

Posted on by 10

Hello,

for the organisation where i work for we are using outlook 365 and the plugin dynamics 365 we are using won't work since a week, the problem is that when you click on show
dynamics 365 it stays on loading and after a while it gives a error: "error on add-in and try again"

the funny thing is that it's not for everyone ....

pastedimage1634555306118v1.png

i removed the add on and add it again but the problem is still there.

we work in an citrix vdi environment.

does anyone know a solution for this?

  • martijn75 Profile Picture
    martijn75 10 on at
    RE: microsoft outlook dynamics plugin

    hello,

    1. From where do you download this Dynamics plugin was it from Microsoft app source ?  --> from out of outlook --> add on

    2. was it every working before? --> yes and nothing change accept office updates

    OOB dynamics plugin --> this is good, i cant find no errors in this portal.

    thx

  • Anmol Dave Profile Picture
    Anmol Dave on at
    RE: microsoft outlook dynamics plugin

    Hello,

    From where do you download this Dynamics plugin was it from Microsoft app source ?

    was it every working before?

    I would suggest to use the OOB dynamics plugin for outlook know as "App for outlook" see Microsoft official documentation for the Outlook dynamics plugin : docs.microsoft.com/.../deploy-dynamics-365-app-for-outlook

    Thank you

    Regards

    Anmol Dave

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,537 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,520 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans