microsoft outlook dynamics plugin

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Posted on by martijn75

Hello,

for the organisation where i work for we are using outlook 365 and the plugin dynamics 365 we are using won't work since a week, the problem is that when you click on show
dynamics 365 it stays on loading and after a while it gives a error: "error on add-in and try again"

the funny thing is that it's not for everyone ....

i removed the add on and add it again but the problem is still there.

we work in an citrix vdi environment.

does anyone know a solution for this?

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Anmol Dave Microsoft Employee on at

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Hello,

From where do you download this Dynamics plugin was it from Microsoft app source ?

was it every working before?

I would suggest to use the OOB dynamics plugin for outlook know as "App for outlook" see Microsoft official documentation for the Outlook dynamics plugin : docs.microsoft.com/.../deploy-dynamics-365-app-for-outlook

Thank you

Regards

Anmol Dave

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martijn75 10 on at

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hello,

1. From where do you download this Dynamics plugin was it from Microsoft app source ? --> from out of outlook --> add on

2. was it every working before? --> yes and nothing change accept office updates

OOB dynamics plugin --> this is good, i cant find no errors in this portal.

thx

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