Dynamics Community Forum Thread Details

*EXPERTS: How to move D365 Sales [Files] tab files to new tenant CRM when doing a tenant migration?

I created a copy of our LIVE CRM in which has some files uploaded to Files tab in Account, etc. Then moved the CRM copy to the destination tenant. I tried testing the Sharepoint structure by creating a Sharepoint site in our new tenant/Sharepoint and then linking to this new environement. It created all the folders automatically like it did years ago in the original LIVE CRM Sharepoint site. I also used entity based, etc. in which they're individual folders for Lead, Opportunity, Account, etc. which is mostly what I need. Idk about the other 12 folders since they say 0 files.

However what about the old files that were uploaded to an Account/Files in the CRM that are stored in the old Sharepoint/CRM? Alot of folders have GUID codes and are empty etc. I read that they're virtual or stored in Dataverse? It makes no sense. The ones that do have files I tried, just for testing to move manually into the new tenant Sharepoint but I'm getting an error that I can't access the Files tab for anything although I added all the roles, permissions, and am a global admin.