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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 - Opportu...
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Dynamics 365 - Opportunity creation with CRM service is very slow - need suggestions for improvement.

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Posted on by P. R. M 739

Hi All,

we have a batch job (c#) that executed daily. Upgraded from 2011 system to D365.

crm 2011 opportunity records creating 12-15/Sec but D365 creations 3-4/second. 
I have disabled the BPF on opportunity and it improved a bit and creating 6-7 records. (Opp having simple fields)

still it’s 50% less compare to CRM 2011 so our client complained. Please let me know if Any suggestions to improve performance / Any new background processes introduced in D365 those need to stop. Please suggest. 

PS:

  1. No major sync processes and plugins registered on create opportunity record. Tried by disabling but no use. 
  • P. R. M Profile Picture
    P. R. M 739 on at
    RE: Dynamics 365 - Opportunity creation with CRM service is very slow - need suggestions for improvement.

    Hi Carlos,

    Thanks for suggestion.

    execute-multiple-requests: This might not work in our case as we have 6 Child entities dependent on 1 parent entity. if any error we are going to rollback all related entities for that Parent record.

    We will give a try for Parallel For. I have done POC and its giving 2 times improvement. I will apply in batch and update here once it works. Thanks.

  • Carlos Eduardo Fontolan Profile Picture
    Carlos Eduardo Font... on at
    RE: Dynamics 365 - Opportunity creation with CRM service is very slow - need suggestions for improvement.

    Hello Prasad,

    See these documentaton:

    -- cloudblogs.microsoft.com/.../

    -- docs.microsoft.com/.../execute-multiple-requests

    Let me know if this information above helps you and if you need anything more.

  • P. R. M Profile Picture
    P. R. M 739 on at
    RE: Dynamics 365 - Opportunity creation with CRM service is very slow - need suggestions for improvement.

    Hi @Carlos Fontolan,

    Thanks for the Response.

    But, we are creating Opportunity with SDK from SSIS Package. [Reading from stage table and create in CRM].

    Lead and Opportunity record creation taking around 0.2 sec [5 records each only per Min].

    Hope D365 has internal sales process so Lead and Opp creation taking time while creating with SDK. But, no idea where to check. Please suggest. Thanks.

  • Suggested answer
    Carlos Eduardo Fontolan Profile Picture
    Carlos Eduardo Font... on at
    RE: Dynamics 365 - Opportunity creation with CRM service is very slow - need suggestions for improvement.

    Hello `Prasad, 

    I hope you are well.

    Based on your description, I think so well you see this official documentation https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/optimize-form-performance, https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/design-considerations-main-forms that can help you to work with a better performance in forms.

    Also, you can use the Performance Center that you can see here https://www.cobalt.net/understanding-the-microsoft-dynamics-crm-performance-center/. This tool could help you to understand slow components. 

    Let me know if this information above helps you and if you need anything more.

    Best Regards, 

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