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Customer experience | Sales, Customer Insights,...
Suggested answer

Manage Leads from Spreadsheet

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Posted on by 10

Hi There,

I have received an interesting request from one of our Sales managers that I have been trying to figure out but can't find a solution that addresses his all of his requests. 

Right now, his team has to record their Leads in two places. They have to fill out a new row on a big spreadsheet (saved on Sharepoint) first, then go into Dynamics and re-add the same information there. The manager would like his team to be able to add the information into the Spreadsheet, and have an Power Flow automation that creates the new Lead(s) in Dynamics. I have been able to work through this part with little issue, but the next part of his request is where I am running into issues.

He also wants his team to be able to go into the spreadsheet and make changes to existing Leads and have those carry over to Dynamics as well. The problem I am running into is correctly "getting" the rows that are edited in Power Automate because I need to have some kind of identifier. My idea was to have a column that his team members would "mark" if they changed a value in that row, then the Flow would know which row to get, but the manager didn't want to add that step (his team is old and no the best with computers, so he wants to avoid changing procedures. Just wants to remove them.

So that is where I am stuck. If there's anyway I could setup the spreadsheet to automatically change a value in a row's cell if that row has changes, that would work well. But I also need something like that to work in the Excel Web App.

Let me know if you would like any more information or if you have any questions!

Thanks,

Steven

  • Suggested answer
    Abdul Wahab Profile Picture
    12,085 Moderator on at
    RE: Manage Leads from Spreadsheet

    Hi Sandary,

    I think we may find a column or number of columns for the key. Can you please share column names that exist in the excel? Might be I can help you out?

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Sandary Profile Picture
    10 on at
    RE: Manage Leads from Spreadsheet

    One other thing to note: I recommended using a Sharepoint list instead, as the automation tools for that can identify any change made to a row easily, but the manager didn't like that workaround either because the spreadsheet has a lot of other sheets in it that tie into the Leads table.

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