DIEF / DMF Error when importing customers and vendors

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Posted on by Community Member Microsoft Employee

When trying to import customers and vendors using the standard entities I get the error "Error inserting address".

The error is thrown in class method DMFLogisticsAddressHelper.GeneratePostalAddressGlobal and is caused by the field Location not being set. The field value in Location originates from the earlier creation of a LogisticsLocation record which is used for creating the address

AX tries to lookup the address but finds nothing.

I have tried both in a new legal entity in contoso and in a demo entity with the same result.

Any help will be appreciated!

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Mariano Gracia on at

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RE: DIEF / DMF Error when importing customers and vendors

As Rajkumar says, check CountryRegionId, if you don't provide a valid CountryRegionId, you get that error, you can't leave that field empty.
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grajkumarmscax 720 on at

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RE: DIEF / DMF Error when importing customers and vendors

HI,

Check your CountryRegionId feild values in your source file.
André Arnaud de Cal... 291,253 Super User 2024 Season 2 on at

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RE: DIEF / DMF Error when importing customers and vendors

Hi Karsten,

Did you provide any address fields in the source? Did you setup the number sequence for the LocationId? You can check this by using the List page for number sequences. Then filter on Area 'Address book' and Reference 'Location ID'.