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Customer experience | Sales, Customer Insights,...
Suggested Answer

How to print or send Sales orders to customers in D365 Sales?

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Posted on by 155

Hi, I have the impression that Orders in D365 for Sales is the poor child of the family. I am looking for a way to print and send Sales orders to customers but I cant find it anywhere. Please can you help? Thanks. Patrick 

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  • Suggested answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello Patrick,

    There are several ways to make your Sales Orders printable:

    1. Word Templates - docs.microsoft.com/.../using-word-templates-dynamics-365

    2. SSRS Reports - readyxrm.blog/.../

  • Suggested answer
    ashish12 Profile Picture
    3,079 on at

    Please follow this link docs.microsoft.com/.../using-word-templates-dynamics-365.

  • Suggested answer
    Quratulain Ibrahim Profile Picture
    203 on at

    Hi Patrick,

    I am assuming you would want to use an OOB functionality. For this case you have two options;

    1. Use Order report, you can save the report and send it to customer.

    pastedimage1574177860515v2.png

    2. Create a Word template which can then be used for generating reports. https://docs.microsoft.com/en-us/power-platform/admin/using-word-templates-dynamics-365

  • Inogic Profile Picture
    748 on at

    Hi Patrick,

    It looks like you are looking for an automated process of exporting the D365 order (report/Word Template )and send this as PDF to the customer.

    In this case, you can consider our packed solution Click2Export, which does the task of automating the process.

    You can use this link for more details.

     

    Thanks!

  • Patrick Mandengue Profile Picture
    155 on at

    Thank you. Still, Sales orders cant be generated from Sales quote. There is a button to create invoice from Quotes but no orders. It is weird.

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