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screen sharing not possible from a PC with Teams to a mobile phone with Remote assist

Posted on by 85

Goodmorning,

I tryed a connection between a mobile phone with Remote Assist and a PC with Teams.

I'm not able to  share the screen with teams, I mean, it seems that the screen is going to be shared but from the mobile phone I still see the image of the PC camera.

Do you know why?

Many thanks

Giuseppe

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  • Verified answer
    Campetella Profile Picture
    Campetella 85 on at
    RE: screen sharing not possible from a PC with Teams to a mobile phone with Remote assist

    Many thanks

  • Al Iggs Profile Picture
    Al Iggs on at
    RE: screen sharing not possible from a PC with Teams to a mobile phone with Remote assist

    I have seen the same behavior. The desktop sharing is listed under Hololens feature of Remote Assist: docs.microsoft.com/.../adjust-what-you-see-hololens

    So I assume it is currently not supported in Remote Assist Mobile. If that's the case, it would be great if the button on the Teams side would be disabled.

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