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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Can't Sign in with...
Microsoft Dynamics NAV (Archived)

Can't Sign in with Web client

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Posted on by Community Member

Dear, All experts

I had installed MS NAV 2013 r2 in the Server and it can sign in only Windows client.

,But I sign in by Web Client it not work.

when I enter username and password it nothing to show up. like this....

 

and don't have error to show me know, I would like to know why is nothing appear?

who know please help me?

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  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 60,993 Super User 2025 Season 2 on at

    did you check event viewer more details?

  • Suggested answer
    keoma Profile Picture
    keoma 32,729 on at

    best remove the webclient component and install it again.

    check the firewall settings.

  • Suresh Kulla Profile Picture
    Suresh Kulla 50,243 Super User 2025 Season 2 on at

    As Mohana suggested check event viewer, it should give you some information.

  • Community Member Profile Picture
    Community Member on at

    I Check event viewer, it don't have error about MS NAV Client in the last hour.

  • Community Member Profile Picture
    Community Member on at

    Error accessing Website Microsoft Dynamics NAV 2013 R2 Web Client

    URL: 192.168.1.247/.../default.aspx

    Type: Microsoft.Dynamics.Nav.Types.Exceptions.NavSCOpenConnectionException

    Message: There is a communication protocol mismatch between the client and the server.

    StackTrace:

      at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection()

      at Microsoft.Dynamics.Nav.Client.ServiceConnection.Initialize()

      at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.OpenConnectionToServer()

      at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.InitializeCore()

      at Microsoft.Dynamics.Nav.Client.FormBuilder.BuilderSessionInitializer.Initialize()

      at Microsoft.Dynamics.Framework.UI.UISession.Initialize()

      at Microsoft.Dynamics.Nav.Client.Web.NavWebUISessionInitializer.InitializeCore(UISession session)

      at Microsoft.Dynamics.Nav.WebClient.NavWebClientUISessionInitializer.InitializeCore(UISession session)

      at Microsoft.Dynamics.Nav.Client.Web.NavWebUISessionInitializer.Initialize(UISession session)

      at Microsoft.Dynamics.Framework.UI.Web.ShownFormTrackingUISessionInitializer.InitializeSessionAndTrackShownInitializationForms(UISession session)

      at Microsoft.Dynamics.Framework.UI.Web.LogicalFormInitializer.InitializeSession(FormPropertyBag formBeingInitialized, ClientSession clientSession)

      at Microsoft.Dynamics.Framework.UI.Web.LogicalFormInitializer.<>c__DisplayClass1.<Create>b__0()

      at Microsoft.Dynamics.Framework.UI.LogicalOperationInvoker.InvokeAndHandleExceptions(Func`1 action, IExceptionHandler exceptionHandler)

    Source: Microsoft.Dynamics.Nav.Client.ServiceConnection----------------------------------

    Type: Microsoft.Dynamics.Nav.Types.NavConnectionLostException

    Message: There is a communication protocol mismatch between the client and the server.

    StackTrace:

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection(ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings)

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection(ConnectionRequest connectionRequest, UserSettings& userSettings)

      at Microsoft.Dynamics.Nav.Client.ServiceConnection.OpenConnection()

    Source: Microsoft.Dynamics.Nav.Client.ServiceConnection----------------------------------

    Type: System.ServiceModel.ProtocolException

    Message: The requested upgrade is not supported by 'net.tcp://localhost:7046/DynamicsNAV71/Service'. This could be due to mismatched bindings (for example security enabled on the client and not on the server).

    StackTrace:

    Server stack trace:

      at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder, IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper& timeoutHelper)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)

      at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ReliableChannelBinder`1.ChannelSynchronizer.SyncWaiter.TryGetChannel()

      at System.ServiceModel.Channels.ReliableChannelBinder`1.ChannelSynchronizer.SyncWaiter.TryWait(TChannel& channel)

      at System.ServiceModel.Channels.ReliableChannelBinder`1.ChannelSynchronizer.TryGetChannel(Boolean canGetChannel, Boolean canCauseFault, TimeSpan timeout, MaskingMode maskingMode, TChannel& channel)

      at System.ServiceModel.Channels.ReliableChannelBinder`1.Send(Message message, TimeSpan timeout, MaskingMode maskingMode)

      at System.ServiceModel.Channels.SendReceiveReliableRequestor.OnRequest(Message request, TimeSpan timeout, Boolean last)

      at System.ServiceModel.Channels.ReliableRequestor.Request(TimeSpan timeout)

      at System.ServiceModel.Channels.ClientReliableSession.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ClientReliableDuplexSessionChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

    Exception rethrown at [0]:

      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

      at System.ServiceModel.ICommunicationObject.Open()

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.CallOpenConnection(IAsyncNavService server, ConnectionRequest connectionRequest)

      at Microsoft.Dynamics.Nav.Client.ConnectionEstablisher.OpenConnection(ConnectFailedEventArgs connectFailedArgs, ConnectionRequest connectionRequest, SpnSetting spnSettingToTry, Boolean allowSpnSettingsSwap, UserSettings& userSettings)

    Source: mscorlib

  • Suggested answer
    keoma Profile Picture
    keoma 32,729 on at

    check the iis log instead. the web client is a web application.

  • Suggested answer
    keoma Profile Picture
    keoma 32,729 on at

    check if webclient and target nav service have the same version and build number. check also your settings: port, ...

  • Community Member Profile Picture
    Community Member on at

    I see the link from browser like this: http://192.168.1.247:8080/DynamicsNAV71/WebClient/SignIn.aspx?ReturnUrl=%2fDynamicsNAV71%2fWebClient%2f

    why is reture Url in the same place.

  • keoma Profile Picture
    keoma 32,729 on at

    this is url redirect syntax. only means, after you successfully passed the signin.aspx page the page redirects to the start page of the webclient.

  • Mohana Yadav Profile Picture
    Mohana Yadav 60,993 Super User 2025 Season 2 on at

    Are you using Same Windows Authentication while connecting Webclient?

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