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Customer experience | Sales, Customer Insights,...
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"An error has occurred. Try this action again" When Updating One Specific Entity in Workflow

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Posted on by 10

On the creation of s a specific entity I can update other records but when it comes to this entity called Requests, I get this pop up. When updating other entities everything works fine and I don't get this pop up. Has anyone else had this happen to them or knw how to fix it? Thank you.

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  • Suggested answer
    Bipin D365 Profile Picture
    28,981 Moderator on at
    RE: "An error has occurred. Try this action again" When Updating One Specific Entity in Workflow

    Hello,

    Try different browser, Delete browser cache and History.

    Check if you have any workflow/plugin causing this issue.

    If it does not help then you can submit support ticket with Microsoft.

    Also, try with system admin role user to see if it works.

  • shivaram Profile Picture
    3,315 on at
    RE: "An error has occurred. Try this action again" When Updating One Specific Entity in Workflow

    Hi,

    Is there any error log you can download?

    Thanks

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