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PO Status Reverted to Pending Payment

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Posted on by CU27090506-0 19
Hi!
 
I'm having issues with two Purchase Orders which status reverted from Released to Pending Prepayment. Both POs have Prepayment Invoices posted and paid. When I check the Archive Entries of the document and the Change Log Entries, the only logs I saw was the posting of Purchase Receipts when the Released version of the document was archived.
 
Can someone tell me what could possibly be the cause of the status being reverted to Pending Prepayment?
 
We've also tried manually releasing the POs, but we're getting the "There are unposted prepayment amounts on the document of type Order with the number PO_XXXXX." error.
 
Any advise on how should I proceed?
 
Thank you!
Categories:
Purchasing
Change Logs - PO_...
Unposted Prepayme...
PO_TRD-109716 - C...
  • CU27090506-0 Profile Picture
    CU27090506-0 19 on at
    PO Status Reverted to Pending Payment
    Hi Valentin,
     
    Thank you for the response! However, I checked the posting date of the prepayment invoice and it doesn't align when the last archive version of the Released PO. 
     
    PO NO. Last RELEASED PO Archive Prepayment Invoice Posted Date
    PO_TRD A 09-05-2024 10:32AM 05-23-2024
    PO_TRD B 08-29-2024 01:41PM 09-05-2024
     
    I also checked the Purchases and Payables setup. The Prepmt. Auto Update Frequency is set to Daily. The Check Prepmt. when Posting is also disabled.
     
     
    Since the Check Prepmt when Posting is disabled, shouldn't this allow us to manually release the PO without the system checking the status of the prepayment invoice? The following error is displayed when we manually release it:
     
     
    I hope someone can help. I do understand how PO and prepayment invoices work, but these two cases really stump me. 
     
    Thanks!
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 7,187 Super User 2024 Season 2 on at
    PO Status Reverted to Pending Payment
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 22,638 Super User 2024 Season 2 on at
    PO Status Reverted to Pending Payment
    When you post a prepayment invoice, the system automatically changes the order status from "Released" to "Pending Prepayment." This is the default behavior of the system.

    It seems that the "Prepmt. Auto Update Frequency" field in the "Purchases & Payables Setup" page is likely set to "Never." If you change this to "Daily," the system will create a job queue to monitor all prepayment orders and invoices. Once a prepayment invoice is paid, the system will automatically update the order status from "Pending Prepayment" back to "Released." Keep in mind that the job queue runs only once a day, but you can modify it in the "Job Queue Entries" page to run more frequently if needed.

    If you prefer to manually release the order without waiting for the system, you can set the "Check Prepmt. when Posting" field to "No" in the "Purchases & Payables Setup" page. This allows you to change the order status to "Released" after posting a prepayment invoice, regardless of whether the invoice has been paid.

     

    Valentin Castravet
    Work: Zander ERP Services
    Blog: Dynamics 365 Business Central Insights
    LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
     

     
     

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