Using field level security fields when building segments / creating emails in Real-time Journeys

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Posted on by AlexJohnH

How can you use field level security fields in Real-time Journeys for building segments / creating emails with dynamic text.

I'm a System Admin and can Read/Write to the fields on an Account level - but when trying to use them in RTJ when building segments or emails it's stating that the field has additional security applied on it?

Any ideas.

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Dengliang Li Microsoft Employee on at

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Hi,

I encountered the same issue as you in my testing.

This issue occurs with both custom and default fields, even if I am the global administrator of the organization and have full read access to them.

Field security has been enabled for these fields.

Therefore, this should be a bug and it is recommended that you raise a support ticket to contact the product group.
https://admin.powerplatform.microsoft.com/support

If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
If you have further questions, please feel free to contact me .

Best Regards,
Dengliang Li

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