When a user gets notification on their Role Center "My Notifications" window, the notification is duplicated several times. I have one person that sent me a screenshot with over 30 notices of the same thing. Is there a way to make sure that the user only receives on notice from another user once?
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We had this problem on Cumulative Rollup 10. Through various testing we found it was creating duplicate notifications any time the linked sales document was archived (i.e. Sales Order intentionally archived or archived manually through being reprinted) or the status changed (i.e. Open to Released and through to Invoice Posted).
We've recently updated to CU25 and, following a remark from a user have tried but haven't been able to reproduce the error.
CU22, released in August 2015 has a fix for one example:
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375026 |
A note sent over on a purchase invoice from another user is posted and then creates duplicate notes in My Notifications. |
There's no mention in any other CU article from 11 (Sep 2014) upwards so my guess is that one fix may apply to the feature/bug in general, not just when related to purchase invoice.
What is the cumulative update you have running ? Update your system with the latest cumulative update. Default module of Dynamics NAV modifications are running smoothly, there might be a modification that cause the issue. Please check is there any modifications been done or talk to your Dynamics NAV partner.
We are using 2013 R2.
What is the NAV build you are using currently. If you are using a older version I recommend you to update it with latest cumulative update and try.
MI ISSUE IS THE NORIFICATIONS ARE BEING DUPLICATED SOMETIMES 10 TIMES. HOW DO WE PREVENT THAT FROM HAPPENING
In the default NAV, you will receive notification to your role center for each notification sent to you by others. It will not be grouped by the user or the task.
Plus users will have to delete notifications one at a time.
WE HAVE THE SAME ISSUE. IS THIS A BUG? IS THERE A SOLUTION? iS THERE A WAY FOR A USER TO MASS DELETE THEIR NOTIFICATIONS OR DO THEY HAVE TO DO 1 AT A TIME
Unfortunately it is not possible in standard Navision, you have to customize to achieve it.
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