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Customer experience | Sales, Customer Insights,...
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Email Router Error

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Posted on by 15

Receiving a non descript error in the Email Router - 

#9628 - An error occurred while delivering the email message with subject "SUBJECT" in mailbox EMAILADDY for delivery to URL. System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: An unexpected error occurred. (Fault Detail is equal to Microsoft.Xrm.Sdk.OrganizationServiceFault).

SUBJECT, EMAILADDY and URL changed for privacy.

I am suspect it is the username part of the Email address and was wondering if anyone knows if there is a bug and or rules in the email router that prevent specific characters.  The username part of the email is waterworkstest+email+lu4b-767d630977@

If anyone has an information and or suggestions I would appreciate any help.

Thanks

  • edmunch Profile Picture
    edmunch on at
    RE: Email Router Error

    In the email router logs, did they provide any additional details?  What version/build of the Email Router are you using?

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