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Hello Everyone,
I am facing an error "Record is unavailable" whenever i click on the Complete button on queue items, i really dont know what's wrong, it was working fine 2 days back.
Hi parnter,
Please check the following points.
1. Make sure your security roles have right permissions to queue entity.
2. There is no custom plug-in/workflow on queue entity.
3. All the queue records could not be completed or only this one?
You could also refer to this troubshooting DOC for more details.
https://docs.microsoft.com/en-us/dynamics365/mobile-app/troubleshooting-things-know-about-phones-tablets
Hope it helps.
Best Regards,
Leo
Hi Leo,
Thanks for the reply actually my issue was resolved, There was a workflow on my queue entity which was causing the error.
Hi partner,
I'm so glad to hear that. Thanks so much for sharing your solutions.
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