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Customer experience | Sales, Customer Insights,...
Suggested Answer

How do you categorize opportunities

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Posted on by 31

I saw, that D365 contains an entity "categories". Can this be used, to categorize leads and opportunities? I found not yet any relation for this use case but expect, that many users have the same needs.

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  • Suggested answer
    kaih Profile Picture
    on at

    Hello,

    You can create a category record to associate it with opportunity entity records by using relationships.

    You can refer to below steps:

    1. Create a new lookup column in Opportunity entity to build a 1:N relationship between Category and Opportunity and add this column to Opportunity form

    pastedimage1657263501410v1.jpeg

    2. Create a category record for opportunity

    pastedimage1657263501415v2.jpeg

    3. Create an Opportunity and select the created category for it

    pastedimage1657263501421v3.jpeg

    4. Now you can see the opportunity record in Category for Opportunities

    pastedimage1657263501427v4.jpeg

  • Suggested answer
    Dirk Schüller-Möller Profile Picture
    31 on at

    Thanks, it was very helpful!

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