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Customer experience | Sales, Customer Insights,...
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Pulling account contacts into a marketing list

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Posted on by

Hi,

So I am getting to grips with Dynamics CRM and I want to be able to select an account to be added to marketing list. When added to the marketing list, I want it to pull the contacts in that account into the mailer. At current it only pulls through the account email address, not any of the contacts. 

How can I achieve this?

Thanks in advance!

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  • Thijs van der Klei Profile Picture
    780 on at

    Hi Kate,

    You could create a dynamic marketing list. In that list you search for all contacts of all accounts in e.g. New York. This would be:

    Look for Contact

    And Company Name (Account) Contains data

    And Address 1: City equals New York.

    Of course you can filter on any attribute of contact and/or account.

    Hope this helps.

    Kind regards,

    Thijs van der Klei

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