We recently installed D365 Marketing. When we navigate to Segments > New > New Dynamic Segment and Add query block, NO entities appear in the entity drop down. We confirmed that even the "super" admin of CRM does not see any entities either so it does not appear to be a security role issue. We have opened a Microsoft ticket, but any ideas why this is happening? Screenshot below:
*** UPDATE *** when the marketing app is installed, by default, a handful of entities are "sync'd". If you go to settings > Dataset configuration, you will see entities like "Contact" checked by default. I found that these are NOT checked! And they are grayed out. Is this why no one can see entities? How do we sync them if they are grayed out?
