I'm not sure why your issue is occurring, but if you're experiencing problems with an officially provided feature, it's recommended that you create a support ticket.
If my answer was helpful, please click Like, and if it solved your problem, I hope you can verify it to help other community members find more. Please feel free to contact me if you have any further questions. Regards, Haig
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.