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Finance | Project Operations, Human Resources, ...
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credit return method

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I have a lot of customer's .... some of them method of payment is cash and other is check "in the payment setting"

when I do a credit return for  client who's setting is check 

after i do post .. it's show in payment transaction window -  as a check payment - and this is not true

I have to change it manually every time from check to cash before i doing post for the credit return... is there any idea to make it cash as default 

  • Suggested answer
    RE: credit return method

    Hi Miroo79,

    Method of payment can be default set on customer card level but as you mentioned that you have already configured there as original payment method so that will be always picked as default while creating payment journal.

    You can do a small modification, create a new customer payment journal "Credit return" from GL and set default payment method as Cash on that journal and whenever you will use that journal to issue credit to customer, you have to force system not to populate payment method from customer screen but from journal name setting.

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