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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / CRM Roll Up field is n...
Customer experience | Sales, Customer Insights,...
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CRM Roll Up field is not updating value.

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Posted on by Community Member Microsoft Employee

Hello Folks,

I have following Scenario:

The Entity AA has a Roll Up field name "ItemTotal".

The Entity AA has Child entity lets Call it Entity BB.

The Entity BB has whole number field called "ItemA"

Now there are 4 records in Enitty BB :

                                           BB1 : ItemA = 3

                                           BB2 : ItemA = 5

                                           BB3 : ItemA = 7

                                           BB4 : ItemA = 9

So i want to have a total of this four values (i.e. 24) in Roll Up field named "ItemTotal" in Entity AA.

I already have created a Roll Up field for this but the Async system job is not updating the value of field. I have modified Reoccurrence for Async Roll up System job for every hour. It is not updating the field.

And also refresh button the fields itself is not working some times. when i click 5-6 times then it is updating the value and sometime never updated the value.

 

Help on this would be appreciated and Thank you in Advanced.

 

  • necsa Profile Picture
    necsa 3,455 on at
    RE: CRM Roll Up field is not updating value.

    By default, the job will run 12 hours after you created or updated a field. But you can modify the recurrence

    sachinbansal.blog/.../

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM Roll Up field is not updating value.

    Hi Necdet,

    I have tried this but this is not working as well. The reoccurrence async job is still not updating the field. i still have to refresh the field.

    Thank you

    Riken

  • necsa Profile Picture
    necsa 3,455 on at
    RE: CRM Roll Up field is not updating value.

    Hi Riken,

    Please take as a reference the following link:

    nishantrana.me/.../

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