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Customer experience | Sales, Customer Insights,...
Suggested Answer

Integration of Dynamics 365 CRM to Entsia

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Posted on by 95

Hi 

we have a requirement that we want to Integrate Dynamics 365 CRM with a insurance system called " Entsia"?

have someone previously worked on this?

Link into Entsia for Account Management

 

Accounts structure, LOA, acquisitions and mergers should be managed from CRM and fed automatically into PAS

To update accounts within Entsia through the CRM

Contact database and reporting

Maintain contacts and accounts in the CRM for access and information sharing.

Store broker and partner information for ease of use and access

Mail merge and correspondence options

Ability to easily send out communications to our contacts both all and specific segments – Lets consider software for mailouts?

 

Comms to multiple email addresses

Allow for mailouts from pre-made mailing lists

Link to Power BI

Account structure linked to Power BI for reporting purposes.

Agents will require policy lists and claims status reports

Allow for reporting

Broker Portal

Ability for brokers to have limited view and usage of the CRM to use as the source of truth.

Brokers can manage their own users and own customer holdings.

I have the same question (0)
  • Suggested answer
    Guido Preite Profile Picture
    54,086 Moderator on at

    you need to check if "Entsia" offers APIs in order to integrate, like this request you have "To update accounts within Entsia through the CRM"

  • Aisha1985 Profile Picture
    95 on at

    Does anyone have worked on its integration before. I cant find that whether Entsia provides an API to connect external system.

    By Entsia i am referring to the insurance software : https://entsia.com/

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi Aisha1985 ,

    Contact them directly until and unless you can find someone who has already worked with it.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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