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Customer experience | Sales, Customer Insights,...
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Voice CTI Integration using USD and Avaya Workspaces with secured https connection

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To deploy Voice CTI Integration in CRM Environment using Avaya Workspaces and  Unified service Desk we need to use URL with https and not with http...

URL: http://localhost:5000/?phonenumber=xxxx


The above URL works fine with http and with https it gives error "Connection to the site is not secure."


Following the blog https://neilparkhurst.com/2016/01/01/usd-cti-generic-listener/  and https://docs.microsoft.com/en-us/dynamics365/unified-service-desk/use-generic-listener-adapter-unified-service-desk?view=dynamics-usd-4.2

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