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Voice CTI Integration using USD and Avaya Workspaces with secured https connection

Posted on by 45

To deploy Voice CTI Integration in CRM Environment using Avaya Workspaces and  Unified service Desk we need to use URL with https and not with http...

URL: http://localhost:5000/?phonenumber=xxxx


The above URL works fine with http and with https it gives error "Connection to the site is not secure."


Following the blog https://neilparkhurst.com/2016/01/01/usd-cti-generic-listener/  and https://docs.microsoft.com/en-us/dynamics365/unified-service-desk/use-generic-listener-adapter-unified-service-desk?view=dynamics-usd-4.2

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