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Troubleshooting on dynamics 365 after SQL Server 2017 upgrade despite CU already installed

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Posted on by cyvo

15

Hello,
I recently upgraded the SQL database for my on premise Dynamics CRM 365 CE instance.

I upgraded from SQL Server 2016 to 2017 ditto for SSRS. I had previously updated my instance with cumulative update 0.28 (9.0.28.1) because according to Microsoft documentation there is support for this version of SQL server since CU 0.3: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server?view=op-9-0.

Unfortunately, since this update I have problems: I can't import or create organizations and the reporting part is not recognized anymore.

Does anyone have an idea?

Thanks,

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Pedro Cadavez de Fr... on at

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RE: Troubleshooting on dynamics 365 after SQL Server 2017 upgrade despite CU already installed

Hello cyvo,

Hope you are well.

Indeed there shouldn't be any problem running v9 and SQL 2017.

The only thing it may have happened is that the upgrade of 2016-2017 did left something missconfigured.

Regarding SSRS, you might need to reconfigure it. But the create organization, there shouldn't be any problem there.

Can you provide additional details? What is the error on creating a new organization?

Thank you!

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