web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

Troubleshooting on dynamics 365 after SQL Server 2017 upgrade despite CU already installed

(0) ShareShare
ReportReport
Posted on by 15

Hello,
I recently upgraded the SQL database for my on premise Dynamics CRM 365 CE instance.


I upgraded from SQL Server 2016 to 2017 ditto for SSRS. I had previously updated my instance with cumulative update 0.28 (9.0.28.1) because according to Microsoft documentation there is support for this version of SQL server since CU 0.3: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/software-requirements-for-microsoft-dynamics-365-server?view=op-9-0.

Unfortunately, since this update I have problems: I can't import or create organizations and the reporting part is not recognized anymore.

Does anyone have an idea?

Thanks,

I have the same question (0)
  • Pedro Cadavez de Freitas Profile Picture
    Microsoft Employee on at

    Hello cyvo,

    Hope you are well.

    Indeed there shouldn't be any problem running v9 and SQL 2017.

    The only thing it may have happened is that the upgrade of 2016-2017 did left something missconfigured.

    Regarding SSRS, you might need to reconfigure it. But the create organization, there shouldn't be any problem there.

    Can you provide additional details? What is the error on creating a new organization?


    Thank you!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Hamza H Profile Picture

Hamza H 142 Super User 2026 Season 1

#2
Nagaraju_Matta Profile Picture

Nagaraju_Matta 128

#3
ManoVerse Profile Picture

ManoVerse 127 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans