Microsoft Dynamics NAV (Archived)

Purchase Order Rejection, After Fully Received

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HIi,

How can we handle the below scenario in Dynamics NAV?

- PO is fully received

- After some time stores found damages in some items and decided to return to vendor.

- Vendor accepted the reject qty and paid for the rejected qty.

Thanks,

Best Regards,

Lakshan

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Mohana Yadav 61,184 Super User 2026 Season 1 on at

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I hope it is only received and not invoiced so you can go to posted receipt and Undo receipt

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Community Member on at

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As Vendor has paid for the rejected qty, you should do following.

1) Book the complete Purchase Invoice

2) Post the Purchase Credit Memo (Rejected Qty)

3) Apply the Purchase Invoice with Purchase Credit Memo

4) Pay the Balance Amount against Original Vendor Invoice

Hope this helps.

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Alexander Ermakov 28,096 on at

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It depends on your business process:

Are you are physically returning the items to Vendor or just utilize them?

If you return items to Vendor, it can be organize in two ways:

a standard return, where you would need to post a credit-memo with selection of certain items to be credited, application of these credit memo to initial purchase and getting the payment of this return back, and application of this payment from vendor to your initial payment;

or so-called "back purchase" (when you vendor starts to act as a client and you sell those items back to him at the initial purchasing price; such scheme is sometimes applied in some countries due to legislation specifics); in this case you create a client, post a sales order, and then receive a payment from this vendor who is not the customer, apply the documents.

If you do not return the items and just utilize them, you would need to post a credit-memo for the needed amount, apply it to the initial purchase invoice, and await for the payment return from the vendor.

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