Good morning,
i just started with Dynamics for Sales and Service. I hope someone of you can support me with the following case:
If the customer buys a machine it gets the name Cxxx, like C555. So this is a unique machine and i plan to connect potential cases to this machine (order).
This would be a great benefit to see the history of cases on the machine level and not on the customer level, because one customer can have a lot of machines.
Would be great to get some instruction how i can do something like this.
Thank you!