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Customer experience | Sales, Customer Insights,...
Answered

Error on subscription list

Posted on by 84

Hello

I get this error when adding any contact to a subscription list (or marketing list)

Contact entity doesn't contain attribute with Name = 'new_marketinglistname' and NameMapping = 'Logical'. MetadataCacheDetails: ProviderType=Dynamic, StandardCache=True, IsLoadedInStagedContext = False,

Can you help diagnose this?

Thanks

Pete

  • Suggested answer
    All My Systems Profile Picture
    All My Systems 84 on at
    RE: Error on subscription list

    Thanks, but Goloknath's advice fixed the problem - I think the cause may have been a custom plugin which we have.

  • Suggested answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: Error on subscription list

    Hi Pete,

    Would you please indicate which version you're using?

    Maybe you could refer to the following article for a solution.

    Dynamics 365 Upgrade – Entity doesn’t contain attribute with Name = ‘fullname’. – Brian Illand

  • Suggested answer
    All My Systems Profile Picture
    All My Systems 84 on at
    RE: Error on subscription list

    Thanks Goloknath - I wasn't sure whether it was that simple, but it was. Thanks for your help

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on subscription list

    Hi, It seems a new custom field with name new_marketinglistname is added to the entity. Can help to validate.

    Thanks,

    Goloknath

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