Microsoft Dynamics AX (Archived)

Purchase order number isn't populated

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Posted on by Community Member

Using AX for a number of years now for Sales Ledger, Purchase Ledger and General Ledger

Want to start using Purchase Orders to get more control of the manual system

Our menus show all the options for creating, matching goods in and invoices so I presume we are able to do it

All PO's will be non inventory items

When I go to create a PO it lets me type all info in but will not let me save it

I have noticed that a purchase order number isn't displayed & it is in a field which cannot be amended

Are we missing some setup for next purchase order number or something similar ??

Assistance on how to set this up would be appreciated

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Vilmos Kintera 46,149 on at

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You need to provide a couple of parameters in your Purchase ledger parameters in order to get it working, one of them will be on the Number sequences tab. You probably forgot to set up the sequence for Purchase orders. Also make sure everything else is correctly configured like Posting profiles, etc. You should not do this on your own, please involve someone with expertise in configuring the module!

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Ludwig Reinhard Microsoft Employee on at

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Hi TraceB,

Let's probably start with the PO number.

Can you identify whether a number sequence has been specified in the PO parameters for the POs?

Best regards,

Ludwig

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Community Member on at

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Thanks Ludwig

There wasn't a number sequence set up against Purchase Orders

After some investigation I thought this may be the problem so selected a sequence from the drop down list that was not already in use

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Community Member on at

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Thank you - I will contact our support if it gets complicated - just wondered if it was something easy to amend to avoid charges

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Ludwig Reinhard Microsoft Employee on at

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Hi TraceB,

Great. Does the PO process work now or do you face other issues?

Best regards,

Ludwig

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Community Member on at

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Hi Ludwig

No it is still that same - no purchase order number displayed and field blank out so cannot enter into it

We had 2 sequences not in use - I have also tried the other one and this gave same result

Thanks T

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Ludwig Reinhard Microsoft Employee on at

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Hello TraceB,

Have you tried creating a new PO after changing the setup?

Can this be related to a rights or license issue in your system that you cannot create new POs?

Can you possibly share some screenprints that illustrate the issue?

Best regards,

Ludwig

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Community Member on at

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Screen print of the number sequence page

Purchase order page - you can see purchase order field blanked out

Hope this helps

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Vilmos Kintera 46,149 on at

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You need to save the screenshots first as a file, then upload the files in your post to show it.

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Community Member on at

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I don't get an option to upload files ??

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