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Qualify Lead - No Options Available

Posted on by 10

Hello community, I want to know how to fix this, I've been trying to fix it with no success. 

Thanks in advance.

 lead-_2800_2_2900_.png

  • zippri Profile Picture
    zippri 10 on at
    RE: Qualify Lead - No Options Available

    7356.Screenshot-_2800_3_2900_.pngI don't have the ribbon editor from last comment, do I need it?, I think I can do it everything from Dynamics even edit the ribbon if not that doesn't make sense.

    This is what I get, I don't know how to change it from false to active. In the options that I used to had, it says something about skipped. 

    Hope you can help me solve this, thanks .

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Qualify Lead - No Options Available

    Hi,

    Can you check if you have any Enable rule/Disable rule which did not satisfied the condition?

    You can share entire screenshot from ribbon debug command checked dialog.

    Thanks,

    Bipin

  • Suggested answer
    Amit Katariya007 Profile Picture
    Amit Katariya007 8,506 Super User 2024 Season 1 on at
    RE: Qualify Lead - No Options Available

    Hello,

    You can follow below steps to unhide the buttons from the ribbon.

    1. Create a solution and add Lead entity with no other components.

    pastedimage1651731962656v1.png

    2. then Open Ribbon workbench. If you do not have then download XRM toolbox and get the ribbon workbench in it.

    https://www.xrmtoolbox.com/

    pastedimage1651732133076v2.png

    3. Open your solution and you will see the Lead Ribbon.

    Then you can just get the button using the ID of the Qualify button.

    4. Unhide the buttons from the ribbon.

    ribbonworkbench.uservoice.com/.../102796-5-hiding-unhiding-ribbon-elements

    5. If it still not showing then there will be some display rule which are controlling the visibility of the button depending on the form Type like create, update, etc.

    https://d365demystified.com/2020/02/19/hide-custom-ribbon-button-easy-way-ribbon-workbench/

    Thank you,

    Amit Katariya

  • zippri Profile Picture
    zippri 10 on at
    RE: Qualify Lead - No Options Available

    \\I did it and got more information, but don't know how to activate again the buttons. Can someone give me a brief explanation, how do I unhide those buttons?8004.lead.jpg

    thanks, 

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Qualify Lead - No Options Available

    Hi,

    You should verify the button on ribbon workbench tool if it's hidden.

    You can also debug ribbon now using command checker.

    www.google.com/url

    Thanks, Bipin

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